Gallop ’n Glitz Return Policy

We understand that sometimes items don’t work out.

Please review our return policy before starting a return.

Return Window

• Items must be postmarked within 14 days of delivery

How to Start a Return

With Redo

• Free return shipping included
• Email us first for return approval to hello@gallopandglitz.com
• Start your return through the Redo return portal HERE!

Without Redo

• Email us first for return approval to hello@gallopandglitz.com
  
• Customer is responsible for return shipping
• Return labels are not provided

Refunds & Store Credit

• Returns processed within 5–7 business days
• Choose store credit or a refund to the original form of payment

        Store Credit = No Processing Fee Choosing store credit means no 5%                        processing fee will be deducted.
        Refunds: 5% processing fee applies and will be deducted from refunds to                 help cover non-refundable payment and platform fees we are charged                   and cannot recoup

Shipping & Fees

• Original shipping is non-refundable
• Free shipping orders will have outbound shipping deducted from refunds

Return Conditions

• Unworn, unwashed, unaltered
• Original tags attached
• Free of damage, odors, makeup, or pet hair

Shoes:

• Must be returned in original shoe box placed inside another shipping box

Final Sale Items

• Final Sale items
• Earrings & jewelry
• Gift cards
• Returns after 7 days
• Worn or damaged items

Gallop ’n Glitz reserves the right to deny returns that do not meet these guidelines.